At SENZ Esencia, we respect the privacy of our customers and users of the website https://senzesencial.com , which is why we have established this Privacy Policy to ensure that your personal information is handled in a secure, confidential, and responsible manner.
By using our website, you consent to the collection and use of your information as set forth herein.
1. Information we collect
When you interact with our website or make a purchase, we may request the following personal data:
-
Name(s) and surname(s)
-
Email
-
Home
-
Telephone number
-
Tax data for issuing invoices
2. Use and protection of information
The information collected is intended for:
-
Process sales transactions
-
Confirm orders and contact the customer if necessary
-
Answer customer service inquiries
-
Personalize your shopping experience
-
Inform about promotions, news or launches
The data provided will be protected by a secure server with SSL (Secure Socket Layer) protocol, which encrypts the transmitted information to ensure its integrity and confidentiality.
3. Use of cookies
Our site uses cookies , small data files that are stored on your device to:
-
Identify browsing preferences
-
Improve user experience
-
Measure site traffic and performance
-
Remember session settings
You can set your browser to reject cookies. However, disabling them may limit some website functionality.
4. Confidentiality and disclosure of information
The information provided by users when using https://senzesencial.com will be used exclusively by SENZ Esencia, unless explicitly stated otherwise.
SENZ is not required to keep confidential any data provided through chats, public forums or through cookies, in accordance with articles 109 of the Federal Copyright Law and 76 bis, section I, of the Federal Consumer Protection Law.
We may disclose data in the following exceptional cases:
-
To identify, contact, or take legal action against violators of the Terms of Service
-
When required by a competent authority
-
To protect the rights and property of SENZ, its customers or affected third parties
5. Modifications to this policy
SENZ Esencia reserves the right to modify this Privacy Policy at any time to adapt it to:
-
Legislative or regulatory changes
-
New market practices
-
Website technology updates
Any modifications will become effective upon posting on the website. Continued use of the site implies acceptance of the changes.
6. Contact
For questions, requests, or clarifications related to this Privacy Policy, you can contact us via email: contacto@senzesencial.com